Accountability is a critical part of any team's success. This article outlines three key factors you must implement if your team needs more accountability.
Establish Expectations
First, you'll need to determine your team's expectations. What are your team's goals and objectives? What are the standards you expect them to meet? What are the deadlines you expect them to work within? What will happen if they do not meet these expectations? Once you know your desires, you can set parameters and measures to hold them accountable.
Communicate Expectations
Second, you'll need to let your team know your expectations. Set up a meeting with each group or team member. During this time, outline your expectations, why they are essential to the company, and any consequences for not meeting them.
Make sure to allow your team to ask questions and confirm that they fully understand what you have outlined. After your meeting, follow up with written expectations as a reference. Remember, they need to know what you're looking for to be able to meet your expectations!
Follow Through
Finally, you need to follow through. The expectations and consequences have been defined, and now you must create accountability. Have they met the deadlines? Have they hit their set goals? Are they following company standards? If the answer to any of these is no, you will need to follow through with the consequences put in place. Remember, consistency is key! The more you show your team you are serious about your expectations, the more accountable they will become.
The bottom line...
Creating accountability within your team ensures that everyone is doing their part and meeting their goals. By taking the time to establish accountability, you can help your unit run more smoothly and effectively.